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What Is the Primary Function of an IT Helpdesk
by balaji
June 7, 2025
IT Support

What Is the Primary Function of an IT Helpdesk?

How does a business maintain seamless technology operations while juggling employee needs and customer demands? Who ensures that minor technical glitches don’t snowball into major disruptions? The answer lies...
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What is the Waterfall Software Development?
by Kartik
June 4, 2025
IT Support, Software development

What is Waterfall Software Development?

Why do organisations still rely on the waterfall methodology when agile, DevOps, and iterative models are dominating today’s development space? Is a structured, sequential approach still relevant in fast-paced...
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Which Process Requires Automated Builds and Testing to Verify Software During Development?
by Aditya
June 4, 2025
IT Support, Software development

Which Process Requires Automated Builds and Testing to Verify Software During Development?

What ensures the reliability of software when teams push code every hour or day? How do organisations manage code conflicts, bug detection, and delivery speed in modern software development...
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What is the Penetration Testing in Cybersecurity?
by Rahul
May 14, 2025
Cybersecurity, IT Support

What is the Penetration Testing in Cybersecurity?

In today’s interconnected world, cyberattacks are not just a threat, they are a certainty. As businesses increasingly depend on digital platforms to store sensitive data, run operations, and manage...
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What is Voice over Internet Protocol (VoIP)?
by Aditya
May 14, 2025
IT Support, Technology

What is Voice over Internet Protocol (VoIP)?

Voice over Internet Protocol, widely known as VoIP, is a foundational technology in modern communications. It allows voice signals to be transmitted over the internet instead of the traditional...
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what is phishing in the context of cybersecurity
by Rahul
May 14, 2025
Cybersecurity, IT Support

What is Phishing in the Context of Cybersecurity?

Have you ever received a suspicious email or SMS urging you to update your bank details or click a link urgently? If so, you may have been targeted by...
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what is social engineering in cyber security
by logu
May 14, 2025
Cybersecurity, IT Support

What is Social Engineering in Cyber Security?

How do cybercriminals breach even the most secure systems without writing a single line of malicious code? The answer often lies in a social engineering method that manipulates human...
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